WhatsApp-first contact center · US · Canada · EU · Africa
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whtapis.WhatsApp Business API
Activate
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Activate an account

Create the account online. Go live with a specialist.

Self-serve where self-serve is faster, guided where it matters. Meta verification, template approval and routing are the parts that sink launches — so we do those with you.

Choose a plan
How one conversation flowslive
Channels in
WhatsApp
WhatsApp Voice
SMS
VoIP / DID
whtapis core
live in days
identify · unifyroute · SLAclassify · AI
Where it lands
Queues
Agents
AI agents
CRM / ERP
Guided activationwrite-back to CRM

Choose a plan

Every plan includes guided activation and a named specialist for the first two weeks. Meta's own per-message charges are billed at cost, separately.

Selected plan
Messaging + Voice
No card until you go live. Reply within one working day.
Your first week
01 Workspace created Credentials and your specialist’s contact details, within one working day.
02 Meta verification We create the WhatsApp Business Account under your own portfolio and run the business verification with you.
03 Configuration session Templates, queues, routing, your AI agent and the CRM connector, set up on a screen share.
04 Live on your number Real conversations, with your specialist on hand through the first weeks.
What you will need
A phone number not currently active on the WhatsApp or WhatsApp Business app
Your legal entity details and a registration document
A display name that matches your business
Access to receive one SMS or call on that number
Optional: your SIP credentials, DID ranges or SMS gateway

Missing something? Start anyway — we will tell you exactly what to get.

Reselling instead?

Agencies, integrators and telecom partners can white-label the platform and keep the client relationship.

See the partner programme →

This form is a front-end prototype: submissions are not sent anywhere yet. Connect it to your CRM or provisioning endpoint before the site goes live.

Who you will be working with

Activation is guided by a person from day one.

You create the account online in minutes. The Meta verification, the templates and the routing are done with a named specialist.

whtapis — person specialist
Your specialist, assigned on day one.
Photo: screen-share configuration session
The configuration session, on a screen share.
Photo: team taking their first calls
Your team, live on their own number.

Placeholder frames — drop your own photographs in. Each caption says what the shot should show.

Authorised WhatsApp Business Solution Provider

Your account is provisioned directly with Meta.

You supply your business details once — we file everything else
Business verification and number registration submitted for you
Templates drafted, submitted and resubmitted until approved
Live in days, most of it waiting on Meta rather than on you
How provisioning works
Your Meta Business Portfolio Your legal entity, verified with Meta
we provision
Your WhatsApp Business Account Created under your portfolio, not ours
stays yours
What you keep on exit
the numberthe templatesbilling historythe WABA
We hold operating access to run the account on your behalf. Ownership never transfers to us.
Credentials
whtapis — person agent
A named specialist, assigned on day one One person stays with you from Meta verification through to your first live call — reachable on WhatsApp, not through a ticket queue.
WhatsApp Business Platform · provider status to be confirmedMeta Business Partner · verify in Meta’s directoryISO 27001 alignedGDPR · DPA and processing terms availableData residency: EU · US · Africa

Certificates and the security questionnaire are available under NDA.

Where you land

The console you will be working in.

After activation, this is the workspace your agents open on day one.

app.whtapis.com/inbox/support
whtapis
Inbox
Voice
Campaigns
Wallboard
Reports
Numbers
Team
Settings
JMJulie M.
Team inbox — Supportlive
WhatsApp chat9
WhatsApp voice4
SMS3
VoIP / DID2
Telephony1
Conversations14 open
SW Sarah Whitfield Order 41-2298 still not delivered live
ÉT Émile Tremblay Called back about the refund answered
AK Anna Kowalski +33 1 •• •• 09 — on hold over SLA
KT Karim Touhami Asked for a new delivery slot in SLA
LM Leïla Mansouri Handed off by AI agent AI agent
Sarah Whitfield · WhatsApp
Hi, my order 41-2298 was due Tuesday and it has still not arrived. 09:41
I can see it — the carrier scanned it into the Casablanca hub this morning. I can book a new delivery window for you. 09:42 · Julie
Thursday afternoon would work. Can I call you about it? 09:43
Customer context
Customer sinceMarch 2024
Open order41-2298
CRM recordSalesforce · synced

One inbox for WhatsApp messages, WhatsApp voice, SMS and your DID lines. The agent sees the thread, the order and the CRM record without switching tools.

Activate an accountTour the platform
Your accounts or ours

Bring your own, or we provide it.

Every connection can come from you or from us — and you can mix per country. Switch later without changing platforms.

Service
Bring your own
We provide it
WhatsApp Business Account
Connect your existing WABA and numbers
We create it under your Meta portfolio
SIP trunk
Point your carrier trunk at us, keep your rates
Our trunk, billed per minute
DID numbers
Keep your ranges, or port them in
Local numbers in most countries
SMS gateway
Plug in your gateway, sender IDs and rates
Our gateway, billed per message
PBX / telephony
Your PBX stays in place behind us
Cloud telephony, no hardware
CRM / ERP
Salesforce, HubSpot, Dynamics, SAP and more
Built-in customer record

Most customers mix: their own trunk in one country, our numbers in another.

Questions before you activate?

Book a 30-minute walkthrough of the supervisor console, the WhatsApp voice flow and the reporting pack — no account needed.

Activate an accountTalk to sales
GDPRISO 27001 alignedData residency EU · US · AfricaWhatsApp Business Solution Provider